Delivery Policy

We process orders Monday to Sunday, excluding public holidays. Once your order is confirmed, you will receive a payment confirmation by email (and SMS, if a mobile number is provided) within a few minutes.

Shipping Process

• Orders are prepared and dispatched after payment confirmation.
• We ship to the address provided at checkout. Please ensure all details are accurate.
• Please keep the proof of delivery receipt signed or confirmed by the registered customer.
• Delivery fees, if any, will be shown at checkout. Free delivery thresholds are displayed at checkout.

Delivery Times

• UAE (local): typically 1-3 business days after dispatch.
• International: typically 5-10 business days after dispatch, depending on destination and customs clearance.
• Actual delivery time is shown at checkout and may vary during peak periods.

If you need assistance with delivery, please contact us using the details listed in the Contact section of our Terms & Conditions.